Staff Resources Downloads
Employee Availabilities
- Employee Availability Form (online)
Service Provision
Corporate Management
- Quality Policy
- Customer Service Policy
- Complaints Management and Resolution Procedure
- Grievance Procedure
- Continuous Improvement Policy
Finance
Human Resources
- Code Of Conduct Agreement
- Competency Assessment Policy
- Cultural Competency Policy
- Dress Code Policy
- Human Resource Policy
- Mandatory Training and Development Policy & Procedure
- Privacy Policy
- Rehabilitation & Return to Work Policy
- Return to Work Procedure
- RRTW Rights and Responsibilities
- Screening and Background Check Procedure
- Staff Handbook_2021
- Transportation of Clients Policy
- Workplace Bullying & Harassment Policy
- Workplace Bullying & Harassment Procedure
Work, Health and Safety
- Work Health & Safety Policy
- WHS Handbook 2022
- Risk Management Policy & Procedure
- Client Home WHS Assessment Form
- Individual Client Assessment Form
- Responding to a Situation of Risk for Staff Procedure
- Responding to Challenging Behaviour Procedure
- Personal Protective Equipment Procedure
- Client Emergency Procedure
- Working in Isolation Procedure
- Fire Safety Policy
- Hazardous Substances Procedure
- Hand Hygiene When and How Leaflet
- How to Hand Wash Poster
- How to Hand Rub Poster
- PPE Removal Sequence
- Electrical Safety Checklist
- Environment Policy
- RCD Brochure
Safety Data Sheets (Please refer to First Aid Measures)
- Aerogard Fabric Spray Odourless Expires 28.02.2024
- Aerogard Home Multi Insect Expires 22.07.2025
- Ajax Powder Cleanser – Lemon__ Expires 4.02.2025
- Ajax Spray and Wipe Lavender & Citrus Expires 19.02.2025
- Cold Power Liquids_ Expires 23.01.2024
- Comfort Fabric Conditioner (Amber Rose) Expires Oct 2022
- Cuddly Sunshine Conditioner Expires 9.11.2025
- Diggers Multi Purpose Cleaner Expires 31.01.2027
- Domestos-Regular-Cleaner_ Expires Feb 2023
- Dynamo Liquids_ Expires 23.01.2024
- Earth-Choice-Laundry-Liquid Expires 11.01.2023
- Earth-Choice-Toilet-Cleaner Expires 13.07.2023
- Earths-Choice-Multi-Purpose Spray Expires 13.09.2022
- Easy Off BAM Kitchen Universal Degreaser Expires Nov 2025
- Easy Off Fume Free Oven Cleaner Aerosol_ Expires May 2025
- Easy-Off BAM Bleach Trigger Expires 17.07.2023
- Eco Concepts-kitchen-household-cleaner Expires 18.07.2022
- Fab_Hurricane Liquids_ Expires 28.02.2024
- Finish Gel Concentrate_ Expires Jul 2023
- Finish Quantum Power Ball_ Expires Mar 2025
- Finish Dishwasher Cleaner – Lemon_ Expires Mar 2024
- Fluffy Concentrated Fabric Softener_ Expires_27.08.2023
- Fluffy ( Midnight Rose )_ Expires 15.08.2023
- Fluffy ( Summer Breeze )_ Expires 07.04.2022
- Glen 20 All in One Spray Aerosol Expires 23.01.2025
- Glen 20 Light & Fresh Spray Disinfectant Expires 7.08.2023
- Gumption (Regular)_ Expires Jan 2023
- Gumption (Eucalyptus)_ Expires Jan 2023
- Handy Andy (Liquid – Green)_ Expires Nov 2022
- Handy Andy (Liquid – White) Expires Nov 2022
- Handy Andy Wood Floor Cleaner_ Expires Nov 2022
- Harpic Fresh Toilet Gel Expires 5.03.2025
- Harpic Liquid Summer Breeze_ Expires 5.09.2022
- Harpic Liquid Fresh Expires 31.01.2025
- Harpic White & Shine Bleach Expires 12.05.2025
- Huggie-Fabric-Softener-Sensitive Expires Sep 2025
- Janola_Bathroom Spray Expires 01.04.2024
- Janola Power Clean Bathroom Gel_Lemon Expires 22.08.2024
- Jasol Advanced Foam Soap Expires 26.11.2026
- Jasol Spray N Wipe Expires 26.11.2026
- Jif Cream (Lemon)_ Expires May 2026
- Methylated_Spirits Expires Jan 2027
- Mortein Fast Knockdown Ouderless_ Expires 15.01.2023
- Mortein Cockroach Baits__ Expires 3.08.2023
- Mortein Dual Action Bait __ Expires 6.08.2024
- Mr Muscle Odourless Oven Cleaner (non-caustic) Expires 09.11.2022
- Mr Sheen Multi-Surface Polish Expires 29.08.2024
- Napisan (Vanish) Powder Plus Expires 15.02.2024
- Napisan (Vanish) Fabric Stain Remover Expires 7.03.2024
- Napisan (Vanish) Gold Pro Gel Expires 16.07.2024
- Nifti_Multi Purpose Spray Expires 15.03.2022
- Omo Laundry Powder_ Expires 01.01.2025
- Palmolive Antibacterial (Amber)_ Expires Dec 2023
- Pascoe’s Drain-Cleaner-Liquid Expires 01.02.2025
- Pascoe’s Glitz-Kitchen-Cleaner Expires 01.08.2023
- Pascoe’s Hovex-Multi-Insect-Spray Expires 01.04.2023
- Pascoe’s SDS-Scotts-Mould-Killer Expires 23.07.2025
- Pea Beu Flying Insect Killer Expires 2.07.2025
- Pine O Cleen Floor Cleaner_ Expires 29.08.2024
- Pine O Cleen ( Multi Purpose )_ Expires 23.07.2023
- Pine O Cleen (Lemon-Lime) Expires 29.07.2024
- Pine O Clean (Sanitiser Odour Active) Expires 12.08.2025
- Preen (Vanish) Carpet Aerosol Expires 18.07.2024
- Preen (Vanish) Gold 3 in 1 Carpet Foam Expires 18.07.2024
- Preen ( Vanish ) Napisan_ Expires 07.03.2024
- Preen ( Vanish ) Degreaser_ Expires 08.06.2024
- SELLEYS_SUGAR_SOAP-AUS Expires Aug 2026
- Shower Power – Citrus Expires 21.02.2025
- Shower_Power_Gel Expires 06.08.2025
- Solvol-Liquid-Hand Soap Expires Jan 2026
- Sunlight Dishwashing Liquid – Lemon Expires 11.05.2023
- Surf FandT Loader Conc Powder Gen Expires 08.07.2022
- Surf Professional Laundry Powder Expires 19.12.2024
- Vinegar_Cleaning-Vinegar Expires 01.02.2024
- White_King_Disinfectant_Gel Expires Mar 2025
- White-King-Mould-Scum-Remover Expires Nov 2025
- White-King-Powerclean-Toilet-Gel Expires Sep 2023
- Windex Streak Free Glass Cleaner Expires 18.01.2023