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Home Care Packages

At Direct Care Australia (DCA), we believe that everyone deserves to live independently, comfortably, and with dignity in their own home. As a leading Home Care Package (HCP) provider, we offer personalized care designed to meet the unique needs of each client, empowering you to stay in the home you love while receiving the support you need.

We work 24 hours a day, 7 days a week, 365 days a year to ensure that people can live the lives they desire. To improve an individual's independence at home, we also provide nursing, therapy and allied health services, which might include additional support at home following a hospital stay. Your dedicated Care Manager will create a personalised plan just for you and your family.

Our services can also be purchased privately if you are not eligible for funding from My Aged Care.

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Consumer Directed Care

At Direct Care Australia, we put choice and control at the heart of everything we do.

We are dedicated to empowering our clients and their families by giving them greater influence over the care they receive and the support workers they choose. Our top priority is to ensure that every person we support receives consistent visits from our skilled, qualified, and compassionate support workers who truly care about their well-being.

We focus on building meaningful relationships based on trust, because we understand that simple, regular activities—like enjoying a home-cooked meal, sharing a conversation over a cup of tea, taking a gentle daily walk in nature, or simply having the comforting presence of a familiar face—can make a world of difference.

These moments are what enrich lives, and we’re here to make sure they happen every day for the people who matter most.

Supporting Older Australians to Live Independently

Our Services

At Direct Care Australia, we offer a wide range of services to support you in living independently and comfortably in your own home. Our team is dedicated to providing care that enhances your well-being, promotes social connection, and supports your daily needs:

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Personal Care

Assistance with essential daily activities such as showering, dressing, toileting, mobility transfers, grooming, and medication management. We help you maintain your personal hygiene and comfort with dignity and respect.

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Domestic Assistance

Support with light housekeeping, laundry, meal preparation, and organizing easy-to-reach cupboards and drawers. We make sure your home is tidy and well-maintained so you can focus on enjoying your space.

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Social Support

We help you stay socially connected by assisting with outings, recreational activities, community events, and more. Staying socially active is key to your overall health, and we’re here to help you maintain those important relationships and experiences.

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Gardening & Home Maintenance

Relax knowing your home is well-maintained. We assist with one-time, regular, or occasional tasks such as light gardening, minor repairs, and home maintenance. This support helps you stay independent and safe, allowing you to enjoy your home for longer.

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Nursing Care

Skilled nursing support tailored to your needs, including wound care, health assessments, and medication management. Our team ensures you receive the medical care and attention you deserve in the comfort of your home.

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Allied Health Services

Access to a range of allied health professionals such as physiotherapists, occupational therapists, podiatrists and more. We provide holistic care to support your physical health and improve your mobility and function.

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Overnight – Active and Passive Support

We offer both active and passive overnight support, ensuring that you feel safe and comfortable through the night. Our carers are available to assist with any needs, providing peace of mind to both you and your family.

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Transport & Travel

Our transport services help you get to appointments, social outings, or special events. We understand the importance of staying connected to your community and provide transportation that’s safe, reliable, and comfortable.

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Carers Respite

We offer respite care for family caregivers, providing them with time off while ensuring your needs are still met. This service allows caregivers to rest, recharge, and maintain their own well-being, knowing their loved ones are in safe hands.

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Palliative Care Support

Remain in the familiar surroundings of your home.

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Overnight – Active and Passive Support

We provide personal support to help you stay safe and comfortable, assist you with getting in and out of bed, repositioning, medication and pain management and anything else you may require.

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Rehabilitation

Whether an individual requires short-term support, such as post-operative rehabilitation, or ongoing long-term support, we will coordinate with allied health professionals to aid and assist in the recovery process.

Step-by-step guide to finding support at home

The path to finding support at home can seem confusing. We're here to help you find the services that will best suit your needs. Here are some steps to guide you through.

1 Call our Community Aged Care Team on 1300 122 730. Our friendly team can talk through your needs and the services you might find useful.
2 Call My Aged Care on 1800 200 422 if you haven’t had an aged care assessment already. They will ask initial questions to work out if you’re eligible.
3 The My Aged Care team will visit you at home to complete your assessment.
4 My Aged Care will send you a letter if you are eligible for funded services. This will tell you the support level they have allocated to you. You will then be added to the wait list for services
5 Call our team to develop a care plan and budget for your services. This will be tailored to your needs and the support level you require.
6 Start receiving services through the Direct Care Australia.
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