Supporting Australians for 25+ Years
Direct Care Australia was founded in Adelaide 25+ years ago with the aim to provide high-quality in-home care to people with disabilities and their families. We operate throughout Australia, with a focus on South Australia, Queensland and New South Wales. Since our inception, we have built a solid reputation for providing high-quality aged care and disability support to people who need it most.
We are a group of skilled and experienced professionals who are committed to assisting people in living their best lives. We collaborate closely with our clients and their families to create personalised care plans that meet their unique needs and goals. Our objective is to support our clients in maintaining their independence and quality of life while providing their families with peace of mind.
Our Approach
We keep things real! We encourage people to maintain their independence, gain confidence in daily activities, stay connected with friends, loved ones and the community and, ultimately, set goals that are appropriate for them.
Our Mission
Quite simply, we want people to remain independent and to maintain and build on their physical, emotional and intellectual capacity to be able to continue to do what matters – live well and achieve their goals.
Our Vision
Our vision is for people at any stage of life to feel empowered to choose their supports and goals, as well as to be actively involved in the selection of their support team.
Tailored and Flexible
Services
Our customers are our number one priority. We take the time to learn about your wants and needs. As your needs change, we will work with you to ensure you receive the services and quality care you require.
Professional, Qualified Staff Who Truly Care
Our staff are big-hearted, knowledgeable and skilled. To ensure the highest level of care, they receive ongoing training and professional development. You can be confident that they have been thoroughly referenced, that their backgrounds have been checked and that they always carry photographic identification.
Support 24 hours a day, 7 days a week
We are available to you 24 hours a day, 7 days a week, including weekends and holidays. Services are easily obtainable within 24 hours and our adaptability allows us to assist you on an emergency or one-time basis. If you want a service 'holiday', we can put your services on hold until you are ready to resume them. If you travel within Australia, your services will be free of charge. We will make arrangements for our local teams to continue providing services as usual. We provide care and support 24 hours a day, 7 days a week, Australia-wide.
