Please Note
Direct Care Australia staff will ask you about your income to work out the amount you will need to pay for your Home Care Package.
Basic Daily Fee
Direct Care Australia does not charge a Basic Daily Fee to clients.
Income Tested Care Fee
If you have additional income, you may be asked to pay the Income tested care fees. Centrelink will work out the fee based on your financial situation. Your home is not included in determining the income by the Centrelink.
Home Care Packages Rates Schedule
1 August 2024 – 30 June 2025
Personal Care, Domestic Services, Garden & Home Maintenance, and In-Home Respite
| Monday – Friday | 6am – 8pm | $76.13 per hour |
| 8pm – 10pm | $93.92 per hour | |
| 10pm – 6am | $96.81 per hour | |
| Saturday | Day & Night | $107.84 per hour |
| Sunday | Day & Night | $133.25 per hour |
| Public Holidays | Day & Night | $152.26 per hour |
| Passive Overnights | Available on request | $260 per night |
Nursing – Registered Nurse
Includes provision for report writing
| Monday – Friday | 6am – 8pm | |
| $152.25 per hour | ||
| $136.50 half an hour | ||
| Telephone Consultation | $52.50 per 15 mins |
Occupational Therapy Rate
| Monday – Friday | 6am – 8pm |
| $160 per hour |
Wellbeing Support
Kilometer Rate $1.26 per km
May include shower, medication, settling in bed or just wellbeing check
| Monday – Friday | 6am – 8pm | $62.79 per 30min |
| Saturday | 8am – 8pm | $88.20 per 30min |
| Sunday | 8am – 8pm | $112.93 per 30min |
| Public Holidays | $131.25 per 30min |
Care Management
is a fixed daily charge which covers the cost of managing your services, including:
regular care plan reviews, coordinating and scheduling services, reviewing services to make sure care is safe and appropriate.
Package Management
is a fixed daily charge which covers the cost of providing a package of care and services, including:
preparing budgets and monthly statements, compliance and quality assurance activities, managing package funds etc.
| HCP | Level 1 | Level 2 | Level 3 | Level 4 |
| Care Management | $69.13 | $121.58 | $264.59 | $401.11 |
| Package Management | $45 | $82 | $180 | $270 |
General Terms and Conditions:
- Direct Care Australia may not be able to directly provide some services in selected areas but will arrange alternate providers in these circumstances
- Equipment hire/purchase and home modification: pricing determined at the time of quote and agreed by you.
- Fees will be reviewed annually and may be subject to change. We will give you 14 days written notice of any changes to our fees.
Monthly Statements:
will be sent to your and/or your nominated representative each month.
Cancellation / Reschedule Fee
- No fee for services cancelled or rescheduled at least with at least 48 hours’ notice.
- 50% charge for cancellations or reschedules within 48- and 24-hours’ notice.
- Full charge for cancellations made within 48 hours of the scheduled shift.
