Package
Level 1
Please refer to below pricing
Level 2
Please refer to below pricing
Level 3
Please refer to below pricing
Level 4
Please refer to below pricing
Care Plan Reviews
2.80 hours*
Of Care Per Week
12.17 hours*
Of Care Per Month
Annual Review
146.00 hours*
Of Care Per Year
4.90 hours*
Of Care Per Week
21.29 hours*
Of Care Per Month
255.50 hours*
Of Care Per Year
Annual Review
10.75 hours*
Of Care Per Week
46.71 hours*
Of Care Per Month
560.54 hours*
Of Care Per Year
6-Monthly Review
16.60 hours*
Of Care Per Week
72.13 hours*
Of Care Per Month
6-Monthly Review
865.57 hours*
Of Care Per Year
All Levels Include
Assistance to create personalised plan, Consumer Directed Care, Referral and linkages to other Services, 24-hour Emergency Support, Service Coordination during Business Hours, Qualified and Compliant Staff, Continuity of Staff (where possible), Family and Caregiver support, Advocacy for clients and caregivers. Personal Care, Home and Garden, and Domestic Services.
Basic Daily Fee
Please refer to below
Please refer to below
Please refer to below
Please refer to below
Care Management#
$29.00/week
$126.00/month
Please refer to below
$1,512.15/year
$49.00/week
$212.91/month
Please refer to below
$2,555.01/year
$99.00/week
$430.15/month
Please refer to below
$5,162.16/year
$139.00/week
$603.95/month
Please refer to below
$7,247.88/year
Package Management Fee
$22.00/week
$1,147.15/year
Please refer to below
$95.59/month
$41.00/week
$2,137.86/year
Please refer to below
$178.14/month
$95.00/week
$4,953.59/year
Please refer to below
$412.77/month
$139.00/week
$7,247.88/year
Please refer to below
$603.95/month
Mileage
$1.10 per km travelled with you and up to 30kms (depending on individual circumstances)
*Only charged should sufficient funds remain in the package #Subject to Fair Use Policy
ITF
As determined by Centrelink as to your contribution – will be invoiced monthly – to all package levels. All clients will receive a monthly statement.
Home Care Packages Rates Schedule
1 August 2024 – 30 June 2025
Personal Care, Domestic Services, Garden & Home Maintenance, and In-Home Respite
| Monday – Friday | 6am – 8pm | $76.13 per hour |
| 8pm – 10pm | $93.92 per hour | |
| 10pm – 6am | $96.81 per hour | |
| Saturday | Day & Night | $107.84 per hour |
| Sunday | Day & Night | $133.25 per hour |
| Public Holidays | Day & Night | $152.26 per hour |
| Passive Overnights | Available on request |
Nursing – Registered Nurse
Includes provision for report writing
| Monday – Friday | 6am – 8pm | |
| $152.25 per hour | ||
| Telephone Consultation | $52.50 per 15 mins |
Wellbeing Support
Participation in a service route with a worker delegated by DCA
May include shower, medication or bedtime routes
| Monday – Friday | 6am – 8pm | $62.79 per 30min |
| Saturday | 8am – 8pm | $88.20 per 30min |
| Sunday | 8am – 8pm | $112.93 per 30min |
| Public Holidays | $131.25 per 30min |
Conditions for 30 minutes Wellbeing Support
- Participation in a service route with a worker delegated by DCA.
- This may include a shower, medication, or bedtime route.
Other Charges
Package Management Fee – 5% of total package
| Level 1 | $19.75 per fortnight |
| Level 2 | $34.74 per fortnight |
| Level 3 | $75.60 per fortnight |
| Level 4 | $114.60 per fortnight |
Care Management
The Case Management Fee includes reviewing care agreements, coordinating services, clinical governance, ensuring cultural safety, and managing risks to the care recipient’s well-being. These services follow Direct Care Australia’s Fair Use Guidelines.
Care Management Charge & Hours
Where a client exceeds their allocated number of case management hours for 3 months in a 12-month period, Direct Care Australia reserve the right to charge an additional 5% to the package.
- Level 1: $69.13 per fortnight & up to 1 hour of Care Management monthly
- Level 2: $121.58 per fortnight & up to 2 hours of Care Management monthly
- Level 3: $264.59 per fortnight & up to 4 hours of Care Management monthly
- Level 4: $401.11 per fortnight & up to 6 hours of Care Management monthly
Monthly Statements
Your Care Manager will confirm all in-home and brokered services each month.
- Monthly statements will be sent to you and/or your nominated representative no later than the 20th of each month.
Service Charges
- A minimum two-hour service fee is recommended unless otherwise negotiated
- After the second hour, services are charged in 15-minute increments
The Package Management Fee
The Package Management Fee covers coordinating third-party services, managing invoices and records, arranging home modifications, ensuring staff suitability, and conducting quality improvement and compliance activities. It also includes preparing quality reports and maintaining COVID vaccination compliance documents.
Package Management
- Level 1: $45.00 per fortnight
- Level 2: $82.00 per fortnight
- Level 3: $180.00 per fortnight
- Level 4: $270.00 per fortnight
Cancellation / Reschedule Fee
- No fee for services cancelled or rescheduled at least with at least 48 hours’ notice.
- 50% charge for cancellations or reschedules within 48- and 24-hours’ notice.
- Full charge for cancellations made within 48 hours of the scheduled shift.
Kilometre Rate
$1.26 per km
